Cancellation and Refund Policy
Cancellation Policy

All Bookings made through https://worldclass.travel/ are considered Refundable or Non-refundable as per the cancellation policy rules at the time of booking.

(A) Tour Packages

In the event of cancellation/amendment of travel arrangements due to any reasons - we must be notified of the same in writing.
Cancellation/amendment charges will be effective from the time/date we receive your intimation in writing(strictly during office hours).
Cancellation/amendment charges would be as follows:

o   More than 28 days prior to Arrival at Destination – 50% of total holiday cost

o   Between 15-28 days: 75% of total holiday cost

o   14 days or less prior to Arrival at Destination - 100% of total holiday cost

In case you cancel/ amend the trip after commencement, refund would be restricted to a limited amount, which too would depend on the amount that we would be able to recover from our suppliers of services i.e hotels/transporters etc. For unused hotel accommodation, chartered transportation & missed meals, guide services etc. there will be no refund.

(B) Hotels

If the reservation is cancelled / modified, it is subject to terms and conditions levied by the respective hotel/s. This policy is not uniform and depends on various factors such as the seasonality, the duration between the cancellations/modifications and the Check in Date , the kind of rate on which the reservation was made , All these conditions are applied by the hotels and not Worldclass Travel. In case of modifications/cancellations we would charge a 10 % processing fee.

(C) Air tickets

A service charge is applicable on all tickets booked and canceled through Worldclass Travel. This service charge is applicable over and above the cancellation charges paid to the airlines.


Our liabilities & limitations:

All efforts will be made sincerely to maintain the contract made by our organization with its customers but there are always possibilities of certain Items like airfares, airport taxes, visa fees, entrance fee at the monuments or drastic increase in fuel costs etc. getting more expensive without any notice from the Govt. authorities. In such FORCE MAJEUR, the difference in the cost would be borne by the customers. Worldclass Travel act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by actual suppliers.

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or even after the commencement of the tour. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on the usual check in and check out time of the hotels until unless indicated in the itinerary.

We shall not be responsible in the event the passenger is not granted a visa by the embassy. Worldclass Travel limits its role to assisting our client with visa formalities and submission of the application at the Embassy. Refusal/ Grant of Visa is solely at the discretion of the Embassy and Worldclass Travel does not undertake any responsibility for grant opf visas. In such cases, where visas are refused by the Embassy, normal cancellation charges as per the above policy would be applicable. We shall not be responsible for any delays & alterations in the programme or expenses incurred - directly or indirectly - due to natural hazards, flight cancellations, embassy closure/ holidays, accident, breakdown of transport, weather, sickness, landslides, closures/blocades due to political unrest or any such incidents.

We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting - directly or indirectly - from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or defaults, or any other causes beyond our control.

Refunds:

For the payment received through Online Transaction, the refund will be credited to respective account. Payment made using any other form of payment will refunded by Cheque within a period of 45 days from dated of receipt of request. All refund shall be processed subject to processing of refunds by the respective service provider.

In case the client is cancelling a tour/travel services or any other booking due to any avoidable/unavoidable circumstances we must be informed in written via mail. And as per the rule, cancellation charges would be effective from the date we receive letter in written and following amounts will be retained:

Refund due to cancellation of Hotel booking will be strictly in accordance with Refund Policy of the respective hotel and refund charges will be credited upon approval of Refund & payment from respective Hotel!!